Help installing passed down products

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rgwoods1958
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We just bought a home that has three existing Arlo cameras.  I set up an Arlo account.  The previous owner of the home closed his account and said I need to contact Arlo through the app to get my camera's activated.  When trying to log a request for a call back or a chat, it asks to "please select product" from a dropdown list.  The "please select product" dropdown does not work on my phone or my desktop.  As such, I am unable to communicate with Arlo.  Any ideas?

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StephenB
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@rgwoods1958 wrote:

 I set up an Arlo account.  The previous owner of the home closed his account and said I need to contact Arlo through the app to get my camera's activated.  


You should be able to just add the cameras to your account using the app.  Have you tried that?