Help from third parties if alerts occur

[Joneu2]

I need very very simple help please  how to enable friends to get notifications when my six cameras notice  movement so they can respond in my absence.    I have looked on line. 

[StephenB]

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@Joneu2 wrote:

I need very very simple help please  how to enable friends to get notifications when my six cameras notice  movement so they can respond in my absence.    I have looked on line. 

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There is a "Friend" account feature you can use.  The details on setup depends on a couple of factors:

• Do the friends already have an Arlo account?
• Do you see "Library" in your app menu?  Or do you see "Feed" and "Dashboard" instead?

[Joneu2]

Thank you for your reply. No they don’t have accounts. I sent them links to try that route but it became  complicated and they want “ arms length” . We gave  up. Also didn’t really understand if that was what we needed to do.  All we really want is for a still or clip of the activity to go them by email or text. No need to view or control cameras etc.  I see dashboard and  feed on my App. 

[StephenB]

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@Joneu2 wrote:

Also didn’t really understand if that was what we needed to do.  All we really want is for a still or clip of the activity to go them by email or text. No need to view or control cameras etc.  

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The friend account option is the only one you have.  Arlo used to allow email notifications, but they discontinued that in Nov 2023.  FWIW, I think that was a bad move on their part.

Your friends would need to click on the "create account" link in the invite you send them via email (using a PC).  That would open their browser to my.arlo.com, where they would create an account.

Then they'd install the Arlo app on their phone, using those account credentials.

[Joneu2]

Thank you again. it would be helpful for me when on vacation to have neighbours get easy alerts.  If they were willing to create an account ( which I don’t know at all )  what happens then please ? I cannot see any web page with help on this - I am sure  I must be missing  guidance or instructions on how this is done  please ? 

[StephenB]

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@Joneu2 wrote:

 I cannot see any web page with help on this - I am sure  I must be missing  guidance or instructions on how this is done  please ? 

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Arlo's instructions are here:

• https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

Note I am recommending having the friend accept the invite on their PC instead of the phone.  That works out better.

[Joneu2 · Accepted solution]

Thank you