Half life new batteries

[missearl]

After installation of Brand New Batteries just purchased from a store that deals with batteries ONLY.

So I don't want to hear that the batteries are old...

The system shows that the batteries have only a half life and is not full.

After the system update this has been a continuous problem where I am burning through batteries like crazy.

Is it Arlo's grand scheme of things to get people to invest in other products?

[TomMac]

what type of batteries ?

[jguerdat]

Also, have you power cycled the base?

[missearl]

TomMac,

Are you asking the brand name or kind of batteries?

Required batteries for the camera are Lithium CR123

Brand is Nuon, but Inhave used that brand in the past.

[missearl]

I have not completely powered down the base, as this was never a requirement for changing batteries, but will try it...

[Nilitapaul]

I had exactly the same issue. Got new batteries for several cameras. One of them showed half bars, right after installation. I power cycled the base unit, reset the camera, deleted and reattached the camera, all to no effect. Swapped batteries with other new batteries, no change but here's the interesting thing. I took the batteries out of one of the cameras that showed full bars, and put them in the camera that showed half bars. I swap the batteries from The camera that showed half bars, into the other camera and voila, both showed full bars. Something pretty messed up. I would hate to have to do this odyssey every time I change batteries, so netgear, please figure this out and get a fix going

[steve_t]

Exactly half with brand new batteries is generally either due to a poor contact or one of the batteries inserted with the incorrect polarity. Naturally, this is user error. Glad both now show 100% though

[jguerdat]

One thing I've started doing is to NOT push the batteries down when inserting.  I use the battery door to push them down when I close it.  This is due to having had a battery stick down which could be enough to not make contact with the connection on the inside of the door.

Just put them in place and close the door.