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H11 camera up date base_station_error_4012

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Jking
Follower
Follower

does anyone know what to do for base_station_error_4012

 

2 REPLIES 2
TomMac
Guru Guru
Guru

I would contact Netgear Support directly... this error has come up before but no one has answered your question or posted a fix

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JamesC
Community Manager
Community Manager

Jking,

 

What were you doing when you saw this error? Did you see it on both the web client and mobile app?

 

If you were attempting a firmware update, did the firmware update complete on it's own overnight? You can check your firmware against the appropriate devices here: Firmware Release Notes

 

Are you still seeing this error message?

 

JamesC