Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

Basically since my phone update to Android 13 and OneUI 5.1 the camera screen does not show the last recorded movement and the library takes 10 minutes to load. Galaxy 21FE Android 13 OneUI 5.1

Can't keep the parents safe from unwanted people/things if I can't see what's setting the motion off in a timely manner. Anyone else experiencing this? I've tried uninstalling and reinstalling the app but it didn't fix it.

1 REPLY 1

Does this occur on any other handheld devices? Do you have another phone or tablet you can test this with? Do the library videos load quicker on the web portal via pc?

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.