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Full screen pop ups when the iOS is opened? Need to see cameras in a hurry

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worldstep
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Can we disable these full screen pop ups when the ios app is opened??? I'm using the app because it's SECURITY. I need to see my cameras in a hurry and I've got this spam over top of something I paid for.

JessicaP
Arlo Moderator
Arlo Moderator

Hi worldstep,

 

Are you getting the pop-up every time you open the Arlo app? Can you show a screenshot of the pop-up you're receiving on your device?

worldstep
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Not every time but often, and it asks to upgrade to paid Arlo.

JessicaP
Arlo Moderator
Arlo Moderator

When you see it pop up again, could you share the screenshot of it?

ThanksfortheAds
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E88EC541-4C6C-4BCA-B5DC-6FF8C716F5DB.jpeg

ThanksfortheAds
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I’ve purchase 2 Arlo systems, in Amazon and Best Buy and have gone back and given 1 star reviews for each.  I didn’t spend $700+ in hardware to have to click through ads when using the app.  

JessicaP
Arlo Moderator
Arlo Moderator

Hi there,

 

Thanks for sending a screenshot of the advertisement and we appreciate you sharing your thoughts about this. We will pass your feedback along to the development team.