Friend accepted invite but cannot see cameras or devices

[gvhga]

My friend has accepted an Arlo invite and set up an account but does not see the shared devices. My app shows they should have access to all my cameras and hub station, plus I granted administrative rights. We are using the same version of the Arlo Secure app. I have deleted them as a friend, re-added, and resent the invite. I have also rebooted my hub station. My friend's app still does not show the shared devices.

[jguerdat]

Delete the friend again and send another invite. This time, have the friend use a computer browser to accept the invite to see if that helps.

[gvhga]

Thanks for your reply. Unfortunately, this did not work.

[StephenB · Accepted solution]

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@gvhga wrote:

Thanks for your reply. Unfortunately, this did not work.

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This might be part of the problem:

• https://community.arlo.com/t5/Arlo-Secure/Invited-friend-cannot-see-devices-on-their-dashboard-Arlo-...

Though I think you should be cautious about migrating to the new "feed" experience.  It is just rolling out, and you could run into bugs.  And there is no going back.

[gvhga]

I was already provided with this information and performed the forced version migration. My friend can now see the shared cameras. No bugs have yet occurred, but I hear your caution to be aware of possible glitches with this new version. Thanks for your follow up.