Arlo|Smart Home Security|Wireless HD Security Cameras

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I’m having trouble connect my netgear arlo base station. It pops up on the devices but when I click on it, it appears that it is checking for updates but then another page pops up that firmware status cannot be checked. Can somebody help me with this problem please?

4 REPLIES 4

Have you tried rebooting it?

I’ve reset it 3 times already and It doesn’t work still

It may be necessary to remove all devices from Settings, My Devices and start fresh to clear out weirdnesses. Be sure to note any settings, modes, rules and schedule to speed the rebuild.

Did this help? I have the same issue on a VBM3000 and it keeps saying "firmware status could not be checked". I have rebooted it and reset it multiple times.

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