Files older then 7 days still on cloud, why?

[Chmura]

I am on the 7 day free plan. My cameras stopped recording today the 30th because I ran out of space. For some reason files older then 7 days haven't been automatically deleted. All of 22nd is still on there.

[Chmura]

I should add that the cameras were activated on the 22nd of this month.

[TomMac]

Good news is the recycle bin SHOULDN'T ( not supposed to ) count against the 1GB total.

Bad news is netgear house-keeping to clean out the recycle bin has been slow ( which can actually be a benni if on the 8th day you need something deleted )

[Chmura]

Can it really be this slow? It hasn't deleted the 22nd or 23rd. That's two days it's behind.

[TomMac]

yes.... have seen it go about a month but would guess now about 14 days

read https://community.netgear.com/t5/Arlo-Apps/how-to-clear-the-recycle-bin/td-p/164

Or search recycle bin... prob 7 threads

[Chmura]

I just counted all of the clips that I have for 7 days, it is 1080. I multiplied that by the clip size which range from 600kb to 900kb (I did 850kb) and got 918mb. So for some reason it is counting the older days. I will wait one more day and see if it starts recording. What happens if it still doesn't record tomorrow? Is something wrong with my account? 

[TomMac]

make a call or trouble ticket direct to Netgear

btw; yes every 10 secs is aprox < one MB so you number of 1k+ is right on.