Extremely Frustrated

[Whatacluster]

Here's a shocker...yet another customer how is trying to cancel service and can't simply contact anyone at Arlo to do it. I've tried all the bot msg recommendations and the community discussion "how-to".  So here I am, stuck with Arlo charging me monthly again and I'm holding the bag. Hoping Arlo customer service will attempt to resolve this and contact me.

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.