Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Ever since switching to new Arlo app, unable to sync device/cameras to phone

Reply
Discussion stats
  • 1 Reply
  • ‎2020-04-20 11:47 AM
  • 436 Views
  • 0 Likes
  • 2 In Conversation
Clear411
Follower
Follower
‎2020-04-20 11:47 AM

Ever since you switched to the new app I am just unable sync my device / cameras to my phone. This new app has been just a headache.

Labels:
0 Likes
Reply
Message 1 of 2
436
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2020-04-21 07:38 AM

Hi Clear411,

 

What phone device are you using? Have you tried to reinstall the Arlo app to see if that helps? Are you seeing your devices/cameras on the web client on your computer?

0 Likes
Reply
Message 2 of 2
401
Related Labels
Discussion stats
  • 1 Reply
  • ‎2020-04-20 11:47 AM
  • 437 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.