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EOL Promo expiration

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MONNIW
Aspirant
Aspirant

Is it possible to get a new EOL Promo code? My code email was in spam and by the time I saw it, it no longer is valid (?)  THank you

5 REPLIES 5
MONNIW
Aspirant
Aspirant

received another email today, same codes, neither work

JamesC
Community Manager
Community Manager

MONNIW,

 

Are you receiving an error message when entering the code? Try entering the code with all lowercase characters and no spaces, do you still experience the same issue?

 

JamesC

MONNIW
Aspirant
Aspirant

yes i have tried using the promotion code lower case with hyphens, lower case without hyphens, uppercase without hyphens, upper case with hyphens - none of these methods work.

JamesC
Community Manager
Community Manager

MONNIW,

 

I've opened and escalated a ticket detailing the information you've provided here. An agent will be reaching out to you with a status update as soon as possible.

 

JamesC

MONNIW
Aspirant
Aspirant

This is the message i get: "The code you have entered is invalid. Please check your code and try again."