Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification by Oct 31st, 2020 to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.
Arlo Community

Does base station contain any personal data?

Reply
Discussion stats
  • 1 Reply
  • ‎2019-05-09 04:18 AM
  • 166 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
bvogelct
Follower
Follower
‎2019-05-09 04:18 AM

I am upgrading and giving my system to someone else. Does the base station contain any personal information that I need to wipe off before giving it to them?

Model: VMB3000 | Arlo Base Station
Labels:
0 Likes
Reply
Message 1 of 2
166
Highlighted
TomMac
Guru Guru
Guru
‎2019-05-09 04:49 AM

No, just delete the cameras first and then base from your account by using REMOVE DEVICE ( settings )

 

The new user then sets it up as a new account with his/her email/pw

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
162
Discussion stats
  • 1 Reply
  • ‎2019-05-09 04:18 AM
  • 167 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

contact
us

Have additional questions? Try our live chat or give us a call. Our team of Arlo experts is ready to answer your questions and help in any way that we can.

Contact Support