Arlo|Smart Home Security|Wireless HD Security Cameras

Do not want to receive e mail alerts

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Tuffcookie
Guide
Guide

I went into rules and selected "none" in notifications, yet the e mails are still coming thru!

 

6 REPLIES 6
TomMac
Guru Guru
Guru

Tuffcookie wrote:

I went into rules and selected "none" in notifications, yet the e mails are still coming thru!

 


Not to make light of it, but after toggling OFF the check mark for emails, did you remember to hit SAVE on exit? ( also OFF for each camera ? )

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Morse is faster than texting!
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Tuffcookie
Guide
Guide

I went back and noticed the print was still green so I made sure it was black and pressed "save".

 

It worked that time!

AriK
Aspirant
Aspirant

How you Off for each camera ? dont see this option

nhann
Arlo Employee Retired

Hi Arik,

 

In order to turn off notification per Camera, please

navigate to the Settings Tab
select Rules

select the Camera you would like to edit

at the bottom of the list there is an option stating "Send email alert", uncheck this box

click SAVE

 

Capture.PNG

 

Hope to hear back from you!

 

Regards,

NhanN

RSBayes
Aspirant
Aspirant

Hi.

 

I try to un-check this box and it wants to delete the whole rule! What am I missing?

RSBayes
Aspirant
Aspirant

Nevermind. It's deceiving because "delete rule" moves up. I clicked on "save" and it worked.