Contact numbers in uk

[Abdal2020]

Hi there it has been a real challenge to speak to someone. I have been trying to ge the number look everywhere cannot find a number that I can call. 

is there any possibility that I can speak with someone at Arlo. 

[StephenB]

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@Abdal2020 wrote:

Hi there it has been a real challenge to speak to someone. I have been trying to ge the number look everywhere cannot find a number that I can call. 

is there any possibility that I can speak with someone at Arlo. 

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You reach support using the support center in the app.  Searching for a phone number usually leads to a scam support site.

Note you need an Arlo Secure subscription to contact support (unless you have a warranty issue).  Phone support is an option - available between 6 am and 6 pm US pacific time.

If you see "Feed" and "Dashboard" in your app, then use this guide:

• https://kb.arlo.com/000062993/What-is-the-Support-Center-in-the-Arlo-Secure-App-Arlo-Secure-4-0

If you instead see "Library", then use this one:

• https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App

[BrookeN]

@Abdal2020 I did notice you do not have a subscription. Is there anything we at the community can help you with. There are very knowledgeable community members @StephenB being one of those. Most if not all questions can be answered here. 

[dilovia]

Hi,

I do not require this subscription. My account has been charged with a renewal of a subscription for 2025-2026. However I cannot find any subscription under my account. What have I been charged for? I do not use the service and therefore do not require it. I have been unable to use my last subscription because it wasn’t working and couldn’t find your contact details to request for help. I tried to find your contact details but there isn’t any available.

I haven’t used the subscription for the past year and do not require a renewal so cancel any subscription you have on my account as soon as possible, provide a full refund of £54.90 and confirm. I look forward to hearing from you very soon.