Arlo|Smart Home Security|Wireless HD Security Cameras

Connecting to Homekit

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wdfreemanjr
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Hello,

 

When I researched Arlo, I loved everything about it and specifically that it could integrate with my Apple HomeKit.  I selected 'Build a Bundle' which gives you they Keypad hub by default.  I got all the equipment and setup has been a breeze.  I am now trying to integrate with HomeKit and when I go to support. it appears that this requires a different type of hub.  Why would the Website highlight HomeKit integration but when you build a system, it gives you a hub that doesn't work with HomeKit ?

 

Does this mean I am going to have to purchase a different hub? None of this was mentioned on the Website or during the ordering process.

 

Just wondering what my course of action should be since I can't seem to contact a human begin.

 

Thanks,

Bill

 

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JamesC
Community Manager
Community Manager

Depending on which models and devices you purchased, yes, a compatible base station or SmartHub is required. For more information on this, see here: https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-HomeKit

 

JamesC