Connecting base station through VPN network

[mdavis]

I am trying to connect the Arlo base station through a Cisco VPN router for work.  It worked great on my home ISP's router, but the base station displays a orange light when connected therough thte Cisco router at work.  Does the Arlo Netgear base station create it's own VPN connection through the internet to dump the video footage on your server?

[jguerdat · Accepted solution]

Not by anything that Arlo support has mentioned. It uses an encrypted stream but no VPN. Since it's a work router you need to determine that ports 80 and 443 are open which is likely the problem.

[mdavis]

Thanks!  That did the trick.

[jbaileyjerry]

Make sure your internet ports are open for yourdevice or your phone won't recognize it. A very big thing for me was that my VPN(Virtual Network) was on so I turned it off and got my connection.