Chrome - "Your Session has Expired" Error Message

[yueh]

Hi I have been getting this "Your Session has Expired" error message every time when I try to log in to Arlo website using Chrome for a while. So far the problem seems to be only on the web interface, but not through the app. I have already cleaned the cache and cookies of my browser, switch browser to IE and getting the same error message. I am currently running 73.0.3683.103 (Official Build) (64-bit) of Chrome. I heard from another colleague of mine, that he had a similar issue last time, and seems to be account related, any ideas?

[brianf123]

Same problem, same attempts at solving.  Alternatively, the login button turns grey, then turns green again but nothing happens.  No indication anything is happening.  Press login button again and "Session expired" comes up.  Occasionally I see a flash of the screen that would show me my cameras before the login screen reappears.

[jguerdat]

Any chance you're using Kaspersky antivirus? There's been a number of recent issues due to Kaspersky blocking access. Search here for solutions.

[yueh]

Yes I am running Kaspersky, what's the solution? Do I need to add the website as an trusted site?

[jguerdat · Accepted solution]

Yes. As suggested before, do a search here for solutions. I don't use Kaspersky.

[yueh]

This is what I did, and it works straight after the settings been changed.