Arlo|Smart Home Security|Wireless HD Security Cameras

FLASH in the web interface

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danwriter Star
Star

The focus has been on the business side since the spin off. Typical. Users will need to hold the C suite to account until they've weaned off of flash. 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
mamarcac Apprentice
Apprentice

@danwriter wrote:

The focus has been on the business side since the spin off. Typical. Users will need to hold the C suite to account until they've weaned off of flash. 


Yep, plus the fact that the customers have to push for Arlo to get off of Flash is just sad. There are so many other things we should be worried about getting fixed, but we need to ask for this too apparently.

Model: VMC4030 | Arlo Pro Wire-Free Camera
ThenC Aspirant
Aspirant

I got a message stating that Flash Player will no longer be supported as of Dec 2020. Adobe is mothballing it because of competition and security issues. Does anyone know what Arlo is doing about that?

Guru TomMac Guru
Guru

@ThenC wrote:

I got a message stating that Flash Player will no longer be supported as of Dec 2020. Adobe is mothballing it because of competition and security issues. Does anyone know what Arlo is doing about that?


Yes... multi threads on this if you want to look... But quick answer is they are working on it and it will be done before any deadlines from flash

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Morse is faster than texting!
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Dood Star
Star

Does Arlo have a plan to deal with the end of Adobe Flash? 

 

I see several threads but no answers to this question. Will it be html5? When will the Flash substitute be switched on? (Why hasn't already happened?)

Guru TomMac Guru
Guru

Yes they have a plan, prob HTML5, but not sure, and they only tell us it will be done before flash is eliminated

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Morse is faster than texting!
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roghitch Aspirant
Aspirant

What is your plan to replace Flash?  Support is rapidly ending on most browsers.  Disappointing for new products to require the use of an antiquated viewer.

Model: VMB4500 | Arlo Pro/Pro2 Base Station
altjas70 Aspirant
Aspirant

What is the expected timeline for the move to HTML5??  Product is difficult to use with this glitch.

 

wimmpyiii Tutor
Tutor

I dont understand the lack of urgancy. Chrome is now dropping all flash support soon, alot sooner then 2020. By 2020 flash will be dinosaur. It is already a complete security catastrophe. Just switch now to html5. Stop building on a dieing animal. Its making arlo look bad if not for anything else.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Guru StephenB Guru
Guru

@wimmpyiii wrote:

 Chrome is now dropping all flash support soon, a lot sooner then 2020.

Everything I've seen on this says they will drop it in Dec 2020.  Do you have a source that you can post here that supports your information?

lars7 Initiate
Initiate

How a company that purports to have "security" cameras STILL hasn't migrated their UX from Flash in late 2019 is embarrassing. Very poor communication from the company on this and in the meantime all of us Chrome users have to click 10 times and log in a few times in order to pull up the basic camera feed. I know I'm repeating what's been said in the thread, so I guess I'll just ask - how else can we put heat on them? 

viper111 Star
Star

well said

danwriter Star
Star

"...how else can we put heat on them?"

 

Cut and paste this thread and related ones and send them to the financial analysts at the brokerages that follow Arlo and the industry, such as Raymond James analyst Adam Tindle, quoted here (and not very positively):

https://finance.yahoo.com/m/c9590dd9-2285-3354-9f68-3aeaa9c207f6/arlo-stock-tanks-after.html

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Mobis Apprentice
Apprentice
Makes sense now Dan, we are having problems with the cameras being slow to record on the pros, pro2s, sounds like the firmware change might be what apple done, slow the phones down so you will upgrade ... Just my opinion.
REB1149 Apprentice
Apprentice

I've one out of four camera's that will load . Granted , they are old , and the one camera that does load is new, so this makes sense . They work if i take them down , the will sink , but never update . No way can i justify buying three cameras when people are having so much trouble, including me , and arlo now is apparently self sustaining , and not part of Netgear . . The fear is real . Like others have post , i'm tired of signing in multiple times because i have google . We need a lot of answers , and can't even get HTLM5 on our systems 

Skewbee Aspirant
Aspirant

I have moved(replaced) 5 of my 7 Arlo cams to a more robust platform not hobbled by the Adobe issue. I'm quite pleased with the new UX and expect to be off Arlo completely before Chrome kills Flash. It was a difficult decision to replace an otherwise functioning camera system. Perhaps continued defections will steer Arlo towards giving the UX greater attention. For me, that point will be a moot soon enough.

Model: VMC3040 | Arlo-Q HD with Audio, VMC3040S| Arlo Q Plus Security Camera with Audio | Ethernet | PoE
viper111 Star
Star

I replied to the writer of this article. Probably takes a while!

Mobis Apprentice
Apprentice
G'day Viper, how can we all help ya buddy?
Highlighted
jdelbs18 Initiate
Initiate

When is Arlo going to end flash support and redesign their web interface to use HTML5 or another standard? Flash is dead and this is causing lots of issues for my parents who only use the web interface. Arlo, why are you using a dead web language? When will you be updating? This should be your #1 priority for app / web interface updates. Also posted to reddit about this with many others wondering when you are going to make this update.

https://www.reddit.com/r/arlo/comments/dfpbkp/arlo_and_flash/

Model: VMB3000 | Arlo Base Station, VMC3040 | Arlo-Q HD with Audio, VMC4030P | Arlo Pro 2 Wire-Free Camera
cryocide Star
Star

...wait a minute.  The page works without Flash enabled, but only if you view prerecorded video.  It requires Flash to view live video from the cameras though, at least on my system.  Does that mean THE CAMERAS were coded to output in Flash format?!  What the heck?!  And Arlo Ultra cameras (mine) were launched well after Adobe set the sunset date on Flash!

Guru StephenB Guru
Guru

@cryocide wrote:

...wait a minute.  The page works without Flash enabled, but only if you view prerecorded video.  It requires Flash to view live video from the cameras though, at least on my system.


Yes, mine too,

 


@cryocide wrote:

Does that mean THE CAMERAS were coded to output in Flash format?! 


That doesn't necessarily follow, since the live camera output always goes through the base station

 

SteveFox Aspirant
Aspirant

We have a few Arlo Pro cameras and were looking for a way to stream them to HTML5 tag with minimal latency. So we explored WebRTC options and tested Webcall Server and Unreal Media Server, and found the latency to be stable 0.5 sec, which is good for us.

However, the audio needs to be transcoded from AAC to Opus. Hence the feature request - any plans to support Opus encoding in hardware/firmware?

cryocide Star
Star

@StephenB wrote:

@cryocide wrote:

...wait a minute.  The page works without Flash enabled, but only if you view prerecorded video.  It requires Flash to view live video from the cameras though, at least on my system.


Yes, mine too,

 


@cryocide wrote:

Does that mean THE CAMERAS were coded to output in Flash format?! 


That doesn't necessarily follow, since the live camera output always goes through the base station

 


True.  Maybe I should've specified the hardware, and not just the cameras.  My Arlo Ultra setup required a new base station (VMB5000, specifically) when I upgraded from Arlo Pro.  I just did a packet capture and the incoming stream seems to be coming through Amazon AWS, so the hardware relays video via a leased cloud service.  I haven't set up a monitor port on a switch to sniff the traffic directly leaving the base station, so I don't know what format it takes when it leaves.

 

What's coming in to my Chrome browser is Flowplayer output according to the contents of the stream on the developer console, and judging from the contents of Flowplayer's website, they're up and running on HTML5, but you have to pay for the upgrade. Since Arlo didn't develop the video streamer, that rules out them being incompetent. Now it's probably just a case of them being too cheap to stay current.

mxm Aspirant
Aspirant

>> I'm just saying that HTML5 won't cut it alone, they need an API.

 

Hi Viper,

 

Respectfully, it seems like some dunning-kruger coming through in your comments about technology. HTML5 is pretty much the industry standard currently (Netflix, etc.) and what Arlo engineering does on the backend is up to them. While I would love for this to be done as soon as possible, I'm happy to see they acknowledged that its on their roadmap. 

Fonebone Aspirant
Aspirant

I think it would be nice to have a Roku channel that lets you sign in securely to view cameras.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera