Chime still triggers when in silent mode

[Jmsanders]

I have a chime paired with my Arlo doorbell. I have tried to enable silent mode at night to prevent the chime from sounding due to false triggers. Unfortunately even with silent mode on my chime is still triggering to play a melody when motion is detected at my doorbell. I have tried re-syncing the chime a couple times but have not had any luck.

[ShayneS]

Hi @Jmsanders

Have you tried to factory reset the chime & re-add it. You can do this by holding down the sync button for 10 seconds.

[Jmsanders]

@ShayneS

I have deleted it from my base station and re-added it but not tried holding the sync button down for 10 seconds.