Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Community

Join Now Sign in Help

Reply

To switch from one camera to another on a Single Camera plan, do I need to renew a subscription?

2 REPLIES 2

@LSBurdett wrote:

To switch from one camera to another on a Single Camera plan, do I need to renew a subscription?

I believe you need to cancel the current subscription and then get another one.

That is of course expensive if you used the annual payment option. Support might be able to reimburse you for the unused months - not sure about that though.

AFAIK, you must cancel the original subscription and then purchase one again, choosing the new camera that it will be attached to. It used to be you could move cameras around but I believe that's no longer possible.

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.