Arlo|Smart Home Security|Wireless HD Security Cameras

Carlsbad ca

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Bftsplk
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Follower

I have Arlo cameras at two locations, which has been working for several years. All of a sudden, the part time house Hubb station no longer appears on my iPhone. I have tried multiple times to reset the system by disconnecting the modem, the eero wireless network, and the Arlo Hubb. Then reattaching them in various orders. I have reset the Arlo Hub station multiple times. The cameras are charged. My Eero wireless network shows that it is active and that the Arlo Hubb is on and plugged into the wireless network. Nonetheless, the hub station does not appear on my Arlo app on my iPhone. Any suggestions? Arlo personnel are useless.

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Edinburgh_lad1
Mentor
Mentor

If you've upgraded the user interface to Arlo Secure (the one with Feed, as opposed to Library), one of the 'new and exciting features' is that you won't be able to see two locations in the app anymore. There is a workaround, so I'm hoping @StephenB can chip in to tell you how. 

StephenB
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@Edinburgh_lad1 wrote:

one of the 'new and exciting features' is that you won't be able to see two locations in the app anymore. 


Unfortunately you can only see one location at a time.

 

You select the location on top of each page in the app - the currently selected location is in the top center, with a selector right next to it that you use to select the other locations.

 

@Bftsplk - did you actually set up two locations in the account?  Or do you have two accounts?