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Cant view feed on my tablet

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KAB05
Aspirant
Aspirant

Everything was fine, then viewing from the feed just keeps buffering.  Live screen works. My phone app works .

Tried uninstalling, pulling batteries out, tablet is up to date .

I don't understand how it goes from working perfectly to buffering. I haven't changed anything. 

6 REPLIES 6
jguerdat
Guru Guru
Guru

What tablet and OS version? Did you reboot the tablet?

KAB05
Aspirant
Aspirant

It's a Samsung Galaxy Tab A8, version 13.

I have tried rebooting 

jguerdat
Guru Guru
Guru

Reinstalling the app may help. Forgetting the network connection and reconnecting could help, I suppose.

KAB05
Aspirant
Aspirant

Still dosnt work

JamesC
Community Manager
Community Manager

KAB05,

 

Do you have the latest version of the Arlo Secure app downloaded from the app store?

 

JamesC

KAB05
Aspirant
Aspirant

Yes, I have uninstalled and reinstalled several times.