Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Cannot send downloaded files via text
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
hi all! I'm trying to text a couple videos but they won't send. I downloaded them from the Arlo app and select them from my photo library. Am I missing something? Thanks so much!
Labels:
- Related Labels:
-
Troubleshooting
4 REPLIES 4
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Mpgraham,
This must have something to do with limitation to the size and/or length that you can send through SMS/MMS. You might want to check the MMS settings of the phone.
Are you using Android or iOS?
Regads,
JennC
NETGEAR Community Team
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your reply. I'm using iOS.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Mpgraham,
Media file you send via text uses MMS. Videos downloaded from Arlo devices are in MP4 format. I suggest you check the size of the file you are trying to send then verify with your carrier if you should be able to send MP4 via MMS and the max size of video file you can only send.
Regards,
JennC
NETGEAR Community Team
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ok will do! Maybe I'll try to send just a picture and see if that works.
Related Labels
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
527 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
136 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
758 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
897 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,983 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,714 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »