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Cannot access videos past 1(one) week

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  • ‎2015-12-31 11:50 AM
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caseydo
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‎2015-12-31 11:50 AM

I can no longer access videos beyond a week. Previously, I could click on library and go back as far as I needed to view different dates. The format has changed and the system is no longer useful to me. What has happened?

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jguerdat
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‎2015-12-31 11:56 AM

Guessing you have only the basic plan like me.  You get 7 days. Period.  The housecleaning before was, ummm, lax so I could frequently see maybe 3 weeks back.  Perhaps it's now strictly enforced.

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