Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot See Battery Status Anywhere on App, and no low battery notifications

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Tutor
Tutor

About a week ago, I discovered there is no way to see battery level in the Android app.  No idea how long ago that started.  I can view it on my laptop, but not mobile.  Also, a year or so ago, I quit getting low battery notifications of any sort.  So I have to constantly monitor each camera's battery level.  Now I can't even do that!  I had one camera with dead batteries for 2 weeks before I realized it!  Why is this simple task such a challenge??  I am on version 2.7.11_25630

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Initiate
Initiate

I'm really looking forward to the answer on this topic!

 

I have been very frustrated that Arlo have removed the feature, where I got an email when the battery was getting "Tired". 

So stupid to remove that feature.

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Guru Guru
Guru

This is a user forum. You have to wait for a reply or open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

 

My Android app shows battery levels with no problem. What have you tried to fix this?

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Tutor
Tutor

Everything imaginable.  Mine used to show battery status.  Give it time; you will likely lose that soon as well.  Guessing it ties to either and Android OS or Arlo app update.

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LOL, well a product that keeps loosing functionality is so great.
Maybe the lost functionalities will be DLC's for 4,99 USD