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Cannot See Battery Status Anywhere on App, and no low battery notifications

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whtefur
Tutor
Tutor

About a week ago, I discovered there is no way to see battery level in the Android app.  No idea how long ago that started.  I can view it on my laptop, but not mobile.  Also, a year or so ago, I quit getting low battery notifications of any sort.  So I have to constantly monitor each camera's battery level.  Now I can't even do that!  I had one camera with dead batteries for 2 weeks before I realized it!  Why is this simple task such a challenge??  I am on version 2.7.11_25630

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Gnuen
Initiate
Initiate

I'm really looking forward to the answer on this topic!

 

I have been very frustrated that Arlo have removed the feature, where I got an email when the battery was getting "Tired". 

So stupid to remove that feature.

jguerdat
Guru Guru
Guru

This is a user forum. You have to wait for a reply or open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx

 

My Android app shows battery levels with no problem. What have you tried to fix this?

whtefur
Tutor
Tutor

Everything imaginable.  Mine used to show battery status.  Give it time; you will likely lose that soon as well.  Guessing it ties to either and Android OS or Arlo app update.

Gnuen
Initiate
Initiate
LOL, well a product that keeps loosing functionality is so great.
Maybe the lost functionalities will be DLC's for 4,99 USD