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Cancelled Subscription But Still Being Charged

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  • ‎2024-03-17 09:16 PM
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tryingtocancel
Follower
Follower
‎2024-03-17 09:16 PM

Hi Everyone,

 

I've cancelled my subscription around December 2023 or January 2024 now but am still being charged monthly for a service Arlo no longer provides. I've tried contacting the support team but apparently it's for those who already have a subscription. I'm in a catch-22 where it's impossible to stop these charges. Does anyone have any suggestions?

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-03-18 09:39 AM

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

 


 

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