Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Can't share a Hub with two phone-holding family members

Reply
Discussion stats
  • 1 Reply
  • ‎2024-03-29 10:36 PM
  • 1037 Views
  • 0 Likes
  • 2 In Conversation
fromutah2
Follower
Follower
‎2024-03-29 10:36 PM

It is really okay with everyone that after buying a doorbell and a WMB4540 hub that two people in the same household can't see videos on the same hub from two different phones?  The whole reason for having a hub is for local control of the share resource.

 

Can we make some noise and get this fixed?  Allow a hub to be share, or allow two devices to be logged in at once to the same account.  Other solutions?  No subscription solutions.  Honestly, I've had it with Arlo, so I don't expect any results here.  I'm looking for another hardware vender that doesn't prey on its customers.

Labels:
0 Likes
Reply
Message 1 of 2
1,037
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-01 12:43 PM

You can grant access to your family members. You just need to make sure that the Arlo app is on the same software. 

 

https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-

 

0 Likes
Reply
Message 2 of 2
985
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-03-29 10:36 PM
  • 1038 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.