Old base station

[Kooser]

I tried setting up this old base station.  After a reset, the app was able to find the base station.  When I got to the part where I name the base, a message came up that it is unable to claim this device.  Is there no longer support for this device?

[jguerdat]

All bases are still workable. It may be that the base is still in some account (yours?) and needs to be removed from Settings, My Devices.

[Kooser]

Thanks, but no.  This base station was never set up.  I have a base station set up at our cabin.  It and it's cameras are the only devices showing up on my settings.  

[jguerdat]

If holding the reset button for >10 seconds until the LEDs flash amber doesn't help, use the Contact Support link at the bottom here.