Arlo|Smart Home Security|Wireless HD Security Cameras

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Is the mobile app down...I cant seem to name my base unit

3 REPLIES 3

Hi @Dhedges510,

What device are you using? Make sure you are running the latest version for the app.

Using a Samsung S9 ,downloaded the latest app.

Is the base a VMB3500? There's recent reports of the same issue. Swap at the store and/r open a case with support here:

https://www.arlo.com/en-us/support/contact.aspx

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