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ydsga
Follower
Follower

It is insane that you must call Arlo (while waiting forever) to receive a receipt for monthly subscription plans. Has anyone had any resolve to this matter? They told me last month that I called and that they would send me one through email, and of course, that was a lie. If this does not get resolved I will be forced to move to a different company. 

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JamesC
Community Manager
Community Manager

ydsga,

 

If you have not received a receipt I encourage you to reach out to support again using the Arlo mobile app under Settings > Support.

 

Please let me know if you're still experiencing an issue.

 

JamesC