Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Can't imagine not receiving receipt for monthly subcription billing.

Reply
Discussion stats
  • 1 Reply
  • 552 Views
  • 0 Likes
  • 2 In Conversation
ydsga
Follower
Follower

It is insane that you must call Arlo (while waiting forever) to receive a receipt for monthly subscription plans. Has anyone had any resolve to this matter? They told me last month that I called and that they would send me one through email, and of course, that was a lie. If this does not get resolved I will be forced to move to a different company. 

1 REPLY 1
JamesC
Community Manager
Community Manager

ydsga,

 

If you have not received a receipt I encourage you to reach out to support again using the Arlo mobile app under Settings > Support.

 

Please let me know if you're still experiencing an issue.

 

JamesC