Can't Remove an Email address from the Alert?

[CFrostad]

I added a second email recipient to the alert list in my rules.  When I saved it, however, that email address is not visible in the List.....only mine (the Administrator).  Despite being missing from the List, alerts are still sent to that email address.

I need to remove it but it isn't visible to remove.

Any ideas?

[JamesC]

CFrostad,

Consider deleting the rule that is sending the alerts and then recreate that rule. If after having done this let me know if the second e-mail recipient is still receiving alerts.

JamesC

[Smithwick]

I have this same issue.  Deleting the rule and recreating does not help.

[JamesC]

Smithwick,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC