Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras wont coonect

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OzzyDee12
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I have 3 VMB4000 hubs. I have 7 cameras. These all worked with the old App and I had each hub with 2,2 and 3 cameras. No Problem. Ssystem was never used for about 1 year, When I tried to nre-install them all, I was forced to use new APp and now can only get 1 hub with 1 camera to connect. No matter how I try to Add/Connect the others , n o joy. I have 3 different user ids. Driving me nuts. Must be soemthing simple. I have deleted 2 accounts to leave the working one, re-added the accounts, factory reset the hubs etc and still can't connect anything. Help please

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BrookeN
Arlo Moderator
Arlo Moderator

What do you see on the basestation when you are trying to add them? Is there any error messages? Have you done a reset to the baseseations?