Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Cameras paired but offline

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  • ‎2023-06-09 02:02 PM
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JaBjo
Aspirant
Aspirant
‎2023-06-09 02:02 PM

Just spent 4 hours trying to connect the cameras Pro5 to my 2.4 GHz WLAN. Cameras appears in App. But message: Offline. But they were paired. And my WLAN is up and running! 

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JamesC
Community Manager
Community Manager
‎2023-06-12 09:48 AM

JaBjo,

 

How far from the router are the cameras? If you bring the cameras close to the router and test, do you still experience the same behavior?

 

JamesC

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JaBjo
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Aspirant
‎2023-06-12 11:43 AM

Thank you JC! Now it works! 

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