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Upgrading to new Arlo app, motion sensor detects nothing on Arlo camera

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  • ‎2019-09-22 02:48 PM
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Userarlo
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‎2019-09-22 02:48 PM

With the app upgrade from legacy in September 2019, the Arlo cameras' motion sensor detects nothing. I can watch live and manually record, but that's it, so essentially, the security functionality is gone. What is Arlo doing about it? Everything worked fine with the legacy Netgear app.

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jguerdat
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‎2019-09-24 06:13 AM

That likely is a local problem. Do you have the latest app installed? Try rebooting the phone and reinstalling the app. It's working fine here.

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