Cameras disable every night, reset settings
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That sounds like the base is turning off for some reason (the cameras wear down the batteries trying to connect to the base which is off). It's not on some sort of timer, is it?
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Try plugging it directly into the wall.
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1: Deleted cameras and reconnected - same issue
2: moved base station away from other electronic components - same issue
3: connected base station to wall outlet and not surge protector - same issue
4: put cameras on 24/7 recording and again same issue
For some reason overnight the cameras are being disabled and I must reenable them every morning.
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I can't hink of a reason for this to happen. Use the Contact Support link at the bottom here for more help.
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For those following along and maybe having the same issue. While trying to figure this out, i realized the issue only happened overnight. I looked at the modes and noticed the system was in the "disarmed" mode although the schedule mode was selected. I did the folllowing and it appears the issue was corrected:
- Placed the system in the disarmed mode
- Deleted and re-entered all schedules
- Re-enabled the schedule mode
The system mode changed to a clock (instead of "arm" or "disarm") and the cameras remained active throughout the night. I will obviously monitor over the next couple of days however there appeared to be a glitch in the schedule mode that disabled the cameras nightly.
Hope this helps others..............................
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