Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras Offline

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Follower
Follower

I know That I will have to resync the cameras,  But my question is why do cameras just go off line . Batterys are good. this morning 3 where off line. will cooler weather affect them?  This problem dose not make me happy as I have to climb up to retreave them.  Batterys are one thing but this off line for no known reason   And I was really happy with this product  Help

Model: VMC3030 | Arlo Wire-Free Camera
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Virtuoso
Virtuoso

Same here. All 10 cameras on line with fresh batteries yesterday. 8 of 10 offline today. I've taken my ladder out enough to resync this crap. I'm done. 

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Prodigy
Prodigy

It seems like Netgear released a bad update for our cameras. 😞

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Community Manager
Community Manager

kingl,

 

The cameras may have gone offline due to the recent firmware update not completing, for more information on how to troubleshoot this, see here: My Arlo camera is offline since the release of the recent firmware update; what do I do?

 

If you are still experiencing this issue after the firmware update has completed, it could be due to poor signal strength, what does the WiFi signal strength indicator show for the affected cameras?

 

JamesC