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Camera zoom and snapshot not working in Android app

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ianatkin
Aspirant
Aspirant
I'm using the 2.3.0_15491 Android app on a Nexus 6P running Android 7.1.1.

When I go to the Camera Zoom section of the app it will not let me pinch and zoom the picture. Also, if I click the camera icon to update the snapshot I just get a spinner and it never updates. Live view and motion detection are working fine. I've also tried logging out of the app and back in. Does anyone else experience this?
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jguerdat
Guru Guru
Guru

Not sure it will help but try power cycling the base.