Arlo|Smart Home Security|Wireless HD Security Cameras

Camera won't connect. Charged batteries and try to reconnect. Had it for years.

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Cbruce
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Aspirant

I've had this camera for years and when I charged the batteries and tried to reconnect to the base station it decides that it won't connect. Can someone help me out?

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Cbruce
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Aspirant
I don't know what happened but as soon as the base rebooted the camera synced. I didn't even have to push the camera button. Thanks!

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jguerdat
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Guru

Need details such as what the LEDs on both the base and camera do. Do the batteries test good? What have you tried? What do you see? More details are good.

Cbruce
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The LED on the camera blinks like it's supposed to and the LED pictured with the camera blinks when I try to connect it. My phone can't discover the camera when my phone is searching for it.
jguerdat
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Guru

Try rebooting the base. Then press the base sync button briefly - don't hold it for 2 seconds. Press the camera button. At the end of the blinking, what does the camera's LED show - rapid blue or amber?

Cbruce
Aspirant
Aspirant
I don't know what happened but as soon as the base rebooted the camera synced. I didn't even have to push the camera button. Thanks!