Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera stopped working ALL TOGETHER after firmware update

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  • ‎2016-09-21 05:04 PM
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gixxerpro
Follower
Follower
‎2016-09-21 05:04 PM

Camera does not respond to hitting sync buttonand does not light up when you install fresh batteries and close the door..... What gives? worked fine till I attemped the update and now I have a DEAD CAMERA........

 

Tried to re sync several HUNDRED TIMES but the camera is little more than a paper weight with a handy MAGNET....

 

HEEEEEELP.

 

People are trying to steal my TRUMP SIGNS and i must catch them.....lol

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JamesC
Community Manager
Community Manager
‎2016-09-22 09:39 AM

gixxerpro,
 
Consider removing the affected camera from Settings > My Devices. Open and close the battery compartment door and attempt to sync the camera again.

 

If you're still not able to connect your camera, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC

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