Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera keeps going offline. Have to keep resyncing. Tried replacing batteries.

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Hamiltoc
Aspirant
Aspirant

My camera keeps going offline. I have gone through the steps of re syncing the camera. I have replaced the batteries.

When I re sync the camera will go online for a few hours and then goes back offline.

I have two cameras on my home and the front camera stays online all the time so I know it’s not internet issues.

Re synced the back camera and hub yesterday. Camera went online for about 8hrs and now it’s back offline.

Looking for some help

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JessicaP
Arlo Employee Retired

Hi Hamiltoc,

 

Read this article to learn how to troubleshoot if your cameras are going offline: My Arlo wire-free camera is offline; how can I troubleshoot it?