Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Camera is only 10ft away from base station and drops offline after 48 hours

Reply
Discussion stats
  • 1 Reply
  • ‎2017-10-02 03:22 AM
  • 568 Views
  • 0 Likes
  • 2 In Conversation
Thanksalot
Follower
Follower
‎2017-10-02 03:22 AM

Camera is only 10ft away from base station. Arlo, is this a fault with the camera? My other two are completely fine. Have tried swapping out etc with same result - reconnects then after 48 hrs goes off line

Labels:
0 Likes
Reply
Message 1 of 2
568
1 REPLY 1
manfredz
Hero
Hero
‎2017-10-02 09:20 AM

It would sound like it.  I would contact technical support using one of the methods found by following the Contact Support button at the bottom of each page.

0 Likes
Reply
Message 2 of 2
554
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-10-02 03:22 AM
  • 569 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.