Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera disappeared from app.

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KeithVelar
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‎2025-09-22 03:10 AM

Cameras after many years disappeared from app screen . Cant reconnect , Base unit lights all green , cameras flash blue when trying to connect as normal . Tried factory reset but know good . Can't seem to contact arlo unless you have a paid account 

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StephenB
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‎2025-09-22 04:15 AM
@KeithVelar wrote:

Cameras after many years disappeared from app screen . Cant reconnect , Base unit lights all green , cameras flash blue when trying to connect as normal . Tried factory reset but know good . Can't seem to contact arlo unless you have a paid account 

This is a user-to-user forum, and the serial numbers are only useful for Arlo.

 

Can you tell us what model cameras and base station you have?  

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