Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Camera Stops Recording Video - Video Playback Shows A Still Frame

Reply
Discussion stats
  • 2 Replies
  • ‎2018-10-29 06:20 AM
  • 1102 Views
  • 0 Likes
  • 3 In Conversation
Getklass
Follower
Follower
‎2018-10-29 06:20 AM

Camera detects Motion and records for alloted time, however video playback just shows a still frame of initial motion. This started about a few weeks ago,

 

 

Labels:
0 Likes
Reply
Message 1 of 3
1,102
2 REPLIES 2
Rob1070
Aspirant
Aspirant
‎2018-10-30 09:05 AM

I'm having the same problem.

0 Likes
Reply
Message 2 of 3
1,081
ShayneS
Arlo Moderator
Arlo Moderator
‎2018-10-31 11:48 AM

Getklass, Rob1070

 

Have you tried to reboot your base station? What devices are you experiencing this issue with? Does this happen on the Arlo Mobile App & the web portal?

0 Likes
Reply
Message 3 of 3
1,059
Related Labels
Discussion stats
  • 2 Replies
  • ‎2018-10-29 06:20 AM
  • 1103 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.