Arlo|Smart Home Security|Wireless HD Security Cameras

Camera Records Too Long

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cameraz
Apprentice
Apprentice

I have three first-generation Arlo cameras, and all are set to record for 10 seconds. One camera, however, intermittently records for up to 2 minutes ... even though all motion has long stopped. As a result, the batteries in this camera die very quickly.

 

I have put fresh batteries in the camera, have reset the base station, have re-sychronized the camera, etc., but the problem still exists.

 

Is there a way to fix this, or is the camera defective? Thanks.

4 REPLIES 4
jguerdat
Guru Guru
Guru

It coyuld be a bad camera but I would create a new mode with the same settings as currently used since the mode itself could be the problem.

cameraz
Apprentice
Apprentice

 

Thanks, but the camera records too long no matter what mode I have it in.

 

 

 

 

cameraz
Apprentice
Apprentice

 

 Anybody else have any ideas?

jguerdat
Guru Guru
Guru

Have you opened a case with support?

 

https://www.arlo.com/en-us/support/contact.aspx