Arlo|Smart Home Security|Wireless HD Security Cameras

Camera Is Online, But No Picture

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jimbo48236
Follower
Follower

Firmware1.3.314, Hardware version H11, this is an Arlo battery wireless camera.  The camera is connected, but shows no picture when activating "live" camera.  Also when dark out, it shows just black (even with night vision activated).  The 2 other Arlo battery wireless cameras are working fine.

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TomMac
Guru Guru
Guru

Pull batteries and replace to reset camera ...test

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Morse is faster than texting!
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Bartyboo
Aspirant
Aspirant
Thought I'd post my results, I brought second hand first Arlo camera to go with my other one, original base station also, I found its night vision wasn't working, it LEDs would come on but pitch black, I read everything on here regarding take out batteries, resync it to base station after deleting it, nothing what so ever worked, so I decided to completely pull it apart to look, the little black camera inside I slid with soft cloth the film back and forth from clear to pink may have help, left it on clear putting it back together, cleaned all it sensors ect and bang I now have night vision working perfectly.
Thought I'd post this incase others run into same problem, it is fiderly to pull apart but was worth it. Hope it helps
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