Arlo|Smart Home Security|Wireless HD Security Cameras

Camera Flashes Light Causing Motion Detection

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ecArlo
Aspirant
Aspirant

Within a two hour period I've had 25 events/motion triggers because the Arlo Camera for some reason captures a flash of light.  This is not by someone or a car passing by - It seems it might be a software or hardware issue.  Has anyone run in this or know a solution?

 

 

Your help will be greatly appreciated.

 

Note:

Link below includes a clip of what trigerrs the motion detection over and over again - Notice first second of clip includes a flash of light.

https://arlo.netgear.com/hmsweb/users/library/share/link/4221DDF31275C91A

 

 

Best regards,

 

Sam

53 REPLIES 53
jguerdat
Guru Guru
Guru
Target, if you don't give us all the info in the beginning, we kinda hafta start with the basics. Having details helps Internet troubleshooting.

It might be best to start a new thread so it's specific to you.
Target_Acquired
Apprentice
Apprentice

Thank you, I will start a new thread with all my info.

dhazard74
Aspirant
Aspirant

I have turn my sensitivity down to 5 and it still records every minute.

jguerdat
Guru Guru
Guru
Have you changed the sensitivity down in Settings or in your modes and saved? It has to be in your modes.