Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

CAMERA WON'T SYNC TO BASE STATION

Reply
Discussion stats
  • 2 Replies
  • ‎2016-05-12 10:25 AM
  • 2501 Views
  • 0 Likes
  • 3 In Conversation
haroldhirsch
Aspirant
Aspirant
‎2016-05-12 10:25 AM

fOLLOWED START UPN INSTRUCTIONS - BUT STUCK BECAUSE CAMERA WILL NOT SYNC TO BASESTATION

Labels:
0 Likes
Reply
Message 1 of 3
2,501
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2016-05-12 12:23 PM

Give details. More info gets you better answers.

0 Likes
Reply
Message 2 of 3
2,497
JamesC
Community Manager
Community Manager
‎2016-05-13 09:35 AM

haroldhirsch,

 

As jguerdat stated above, details such as the LED behavior on the base station as well as the camera when attempting the sync process would help us potentially identify the cause of the issue. Please let us know.

 

JamesC

0 Likes
Reply
Message 3 of 3
2,491
Related Labels
Discussion stats
  • 2 Replies
  • ‎2016-05-12 10:25 AM
  • 2502 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.