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Blue light on camera never stops blinking; won't sync. Tried multiple times. Sync button stuck?

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  • ‎2019-08-13 04:41 PM
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zmfrench
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‎2019-08-13 04:41 PM

Replaced the batteries in one of my cameras. When I closed the hatch, the blue light came on and now blinks slowly, but never syncs with the base. Tried multiple times. Wondering if the sync button is stuck? Anyone have a solution? Thanks! 

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JessicaP
Arlo Employee Retired
‎2019-08-14 02:18 PM

Hi zmfrench,

 

Make sure that you press and release the sync button when syncing. You can read this article to learn how to troubleshoot: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?

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